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Hendra Saputra

Insatiable knowledge seeker, code monkey, movie addict.

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The whole point of writing software is to create something useful – to create something that, even if in a small way, makes someone’s life better.  And how can you know whether you’re doing that if you don’t talk with the people who use your applications?

via nick.typepad.com

Exactly, everyone on marketing and sales, even from IT should feels what its like being on the frontline with customer complaints.